General

What's the difference between a Door and an Access Panel?
From most users' perspective, they're the same thing!  For Watchmark to manage a physical door, you install a Watchmark access panel nearby and wire...
Thu, 18 May, 2023 at 3:16 PM
Can I still access my facilities if they lose internet?
Yes! (mostly)  Each Watchmark access panel downloads all the data it needs to function without internet.  So access via keypad code, scanning a badge, and m...
Thu, 18 May, 2023 at 3:12 PM
Can users manage their own Watchmark accounts to save me time?
Yes!  Watchmark allows you to create User accounts that are associated with an email address - when you create a new User, we'll send them a welcome ema...
Mon, 6 Mar, 2023 at 4:48 PM
What exactly can the mobile app do?
The Watchmark app for iOS and Android allows users to unlock doors from the app, receive push notification alerts that they've subscribed to, and view t...
Thu, 18 May, 2023 at 3:13 PM